Thriving at Work (Managers)
Leadership Training • Duration: 1 Full Day
Suitable for: Managers & Supervisors
This interactive course supports managers and supervisors to build emotionally intelligent, resilient and appropriately boundaried teams. It focuses on helping leaders understand stress responses, emotional intelligence and communication under pressure, while strengthening their ability to maintain healthy boundaries and empower staff to take ownership of their own challenges.
What You’ll Learn
Understand how stress physiology (fight, flight, freeze, fawn) impacts behaviour, boundaries and communication at work
Distinguish between emotional discomfort and genuine risk, responding proportionately and professionally
Recognise when over-functioning for their team is undermining accountability, confidence and resilience
Apply the Zone of Helpfulness model to provide an appropriate level of support
Use the CARE model to support staff in developing assertiveness and confidence in difficult interactions
Course Content
The Power of Choice: responding vs reacting; ownership and accountability
Emotional Intelligence: recognising and managing emotions effectively
Professional Boundaries: the impact of setting and maintaining boundaries for empowering staff
Practical tools: Circles of Control, Zone of Helpfulness, CARE model
Action planning
What to expect: